In-app User support
In-app User Support is accessed from the Support tickets item in the Help menu at the top-left of the PFClean window.
Application help
Requesting help with the best approach to a tricky clip or general information on how to get the best from a particular toolset in the application.
Reporting a bug
Report errors / unexpected behaviour and crashes in the software using this option.
Requesting a feature
Submit an idea for something you would like the application to do, which it currently does not.